Runs the city's technology infrastructure, cybersecurity, data analytics, and digital services. It manages NYC311, the city's fiber and broadband programs, LinkNYC kiosks, and IT systems for virtually every city agency. Every time you call 311, use a city website, or connect to free Wi-Fi at a LinkNYC kiosk, this agency is behind it. It also defends city systems against cyberattacks and manages the data the city collects about you.
Spending
$736.8M
10,291 transactions →
Payroll
$124.8M
29,242 pay records →
Budget (Adopted)
$817.8M
$538.7M spent
Avg Salary
$112.7K
across 29,242 records
Did You Know
In 2022, the city merged six separate technology offices into OTI, including DoITT, Cyber Command, the CTO's office, and the Mayor's Office of Data Analytics -- but the budget still shows up under the old DoITT name.
| CDW GOVERNMENT LLC | $113.1M |
| SHI INTERNATIONAL CORP | $62.7M |
| DELL MARKETING LP | $61.2M |
| TECHNOLOGY SERVICES - PS | $59.9M |
| VERIZON BUSINESS NETWORK SERVICES LLC | $42.0M |
| CALL CENTER REPRESENTATIVE | 4,236 staff | $45.5K avg |
| COMPUTER SYSTEMS MANAGER (NON MGRL) FORMERLY M1 AND M2 | 2,231 staff | $141.8K avg |
| COMPUTER SYSTEMS MANAGER | 2,067 staff | $189.9K avg |
| COMPUTER SPECIALIST (SOFTWARE) |
| 2,017 staff |
| $133.6K avg |
| CERTIFIED IT ADMINISTRATOR (LAN/WAN) | 1,971 staff | $141.9K avg |
Headcount
Approximately 1,600 full-time positions, making it one of the larger non-uniformed city workforces
Who It Serves
All New Yorkers who use city services, plus every city employee and agency that depends on technology to operate
Category
Government Operations